Accounts Administration Assistant

Location: London

Salary: £23,000 - £26,000 per annum

Hours: Monday – Friday: 9am – 5pm or 10am – 6pm

Vacancy Type: : Full-Time, office based role

The Role

The company are seeking a detail-oriented, proactive billing assistant to join their team. In this vital role, you will be managing the administrative side of within their Accounts team, ensuring up to date, accurate and timely management of various utilities and council tax for tenants.

Key Responsibilities

Set up and close a high volume of utility accounts for their incoming and outgoing properties,
notifying all suppliers promptly, keeping track by keeping good records and dates.
Monitor utility accounts to ensure accuracy, reconcile high volume of bills, and address any discrepancies swiftly.
Serve as the primary contact for companies and tenants in resolving utility-related queries and issues, sending required reposes, upgrading where necessary.
Liaise with London local authorities of tenancy changes to ensure accurate council tax billing.
Calculate and invoice tenants for utility usage, providing clear documentation.
Manage account transitions efficiently for departing tenants, addressing disputes.
Communication and query management of tenant inquiries related to utilities and bills.
Foster strong relationships with suppliers to resolve issues quickly.
You will ensure that all billing operation requirements are managed to ensure timely payment of utility bills, accurate direct debit setups, and system updates.
Identify opportunities for process improvements and cost-saving for better controls implementation.
Manage all utility inboxes, maintain accurate administrative records.
Maintain and generate regular reports to support strategic company decision-making.
Work with cross-functional teams and suppliers to improve operational efficiency and accuracy.
Collaboration with colleagues, teams and suppliers to improve operational efficiency, accuracy, costs.
Assist and cover other team members workload and assist with any ad-hoc tasks.

Skills and Qualifications

Proven experience in administrative roles, dealing with utility management or billing.
Strong numerical skills and attention to detail.
Excellent communication and customer service skills.
Proficient in with various systems; CRM, Excel reporting, Microsoft Office suite, Teams, Workflows.
Self-motivated with an ability to multiple tasks and resolve issues efficiently with minimal supervision.

Benefits

Opportunity to contribute significantly to operational efficiency.
Vibrant office environment and fresh fruit on offer daily.
Birthday Day off, Wellness Day along, eye test*
Employee Benefits discounts packages and
Additional annual leave, and sickness pay accrual with length of service
Summer and Winter annual company parties, other activities.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.

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Accounts Administration Assistant