Restart Programme Manager

Location: London

Salary: circa £45,000

The Role

The Restart Programme Manager will oversee the delivery of the contract, ensuring all agreed outputs are delivered within the agreed timescales and budgets.

They are looking for a skilled, organised and highly motivated manager to lead their team delivering DWP Restart contract in West Hounslow.

The role involves managing a team of 15 comprising of: Team leaders; Employment Advisors; In Work Support Advisors; Compliance, office and administration teams. The team support circa 250 Restart clients at any one time and their aim to help as many as possible into sustainable employment.

Main Objectives

Manage the in person delivery of the programme in Hounslow
Ensure the delivery of high quality employment project that assist workless clients in all aspects of the journey, from benefits to sustainable employment, to meet the performance and financial targets within the contract
Line manage the staff team and occasionally other staff assigned to work on the contract
Lead and develop partner relations, particularly with the prime contractor and JCP

Key Tasks and Responsibilities

Overall responsibility for the implementation and delivery of their Restart contract
Oversee and assume responsibility for the achievement of all performance and compliance KPI’s for their Restart contract
Allocate staff resources to ensure that team members with the appropriate skills and experience are delivering the contract
Support the Director of Youth Employment & Skills and the Finance team to manage the project finances for the contract, ensuring that budgets are set, monitored and achieved. That all spend is in-line with the income generated.
Participate in monthly finance meetings with project accountants
Ensure the delivery of high quality Jobs Brokerage, coaching and IAG services to workless clients in all aspects of their journey from benefits to sustainable employment or training
Line manage the staff nominated to the projects and programmes in a way that identifies their needs and develops their skills and confidence, while ensuring professional best practice and compliance with project management systems and procedures
Ensure that staff maintain electronic records and hard copy information systems that meet the needs of the Restart contract
Create and implement any remedial action plans required by the Prime Contractor and oversee the cohesion of the team towards these goals
Assist the development of the Employment department by supporting the Director of YES, to identify and developing partnerships, funding and marketing opportunities for the Employment and Skills Training programme

Skills and Qualifications

Knowledge of and an interest in the employment services and welfare to work programmes/economic regeneration
Ability to meet or exceed contracted outputs and inspire the team to achieve these targets/KPIs
Demonstrable experience of partnership working within the public and/or voluntary and/or private sectors
Ability to oversee correct use of Management Information systems to achieve compliance with stakeholder/Prime Contractor requirements
A good standard of computer literacy using Office365 or other, to produce high quality communications (emails, reports, staff training materials, project delivery briefs)
Ability to analyse complex data requirements for the contract to meet KPIs and compliance target
Ability to maintain, develop and manage partnerships and relationships with external agencies and problem solve
Ability to motivate and inspire the team in supporting people facing multiple barriers to employment
Ability to follow Policies and Procedures in relation to Data Protection and Security, and Protection of Personal and Sensitive Personal Data
A willingness to be flexible in work patterns
Commitment to their London’s Equity and diversity, in practice in the workplace and across communities
Demonstrate a commitment to and understanding of safeguarding the welfare of children and adults; by learning and implementing the reporting processes within the team

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, then please do not hesitate to apply.

Appointment to this role is subject to a basic DBS through the Disclosure and Barring Service

Closing date for applications: 5pm, Friday 29th January 2025

Groundwork London

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Restart Programme Manager