Head of Repairs

Location: George Green

Salary: £77,908 - £84,169 per annum

Vacancy Type: Permanent, Full Time

Closing Date: Friday 29th August (5.00pm)

The organisation is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration.

The Role

An exciting opportunity has arisen within their Asset Management team for a Head of Repairs.

The Head of Repairs will lead the organisation’s operational and strategic approach to responsive repairs; ensuring that all properties are safe, warm, dry and comply with requirements. The postholder will lead a team to deliver a fast, efficient, value for money responsive repair service that achieves consistently high levels of resident satisfaction. Through monitoring repair data, they will develop strategies to maximise value and income for the organisation. The Head of Repairs will manage budgets effectively, ensuring that repairs are completed to time and budget.

Key Responsibilities

Oversee and develop robust quality control processes for responsive repairs
Lead the organisation’s response to repair-related legal cases
Be responsible for the procurement, leaseholder consultation, contract management and performance monitoring of responsive repair contracts
Monitor, analyse and act upon key performance indicators; trends in repair reporting, completion and spend; quality control; and the completion of allocated works. Identify and rectify adverse trends.
Develop, manage, motivate, support and train staff

Skills and Qualifications

MRICS/ MCIOB/ CEng or equivalent building related qualification (desirable but not essential)
Able to lead others confidently on technical procedures
Able to manage and maintain robust financial, risk and contractual controls
Able to lead change and drive improvement
Able to build strong working relationships
IT skills including MS Word, Excel and Outlook
Ability to achieve deadlines in a fast-paced, high-pressure environment
Worked in a role with a similar level of responsibility
Demonstrable experience of delivering customer focussed services
Achieving demanding performance targets, goals and standards
Contract management
Controlling, collating and analysing data
Legislation, relating to housing and repair services
Customer service best practice
Service implications of working in diverse communities

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.

https://poplarharca.current-vacancies.com/Jobs/Advert/3900034?cid=3434

Poplar HARCA

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Head of Repairs