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Attendance and Family Support Worker

School-Home Support • Full-time • Birmingham, West Midlands, England • £23,232 - £25,862 / year • 14h ago

SHS Family Support Practitioner (School-Based)

Location: St John Wall Catholic School - Birmingham

Hours: 5 days per week, Term Time Only + inset days

Salary: £23232 - £25862 per annum (This role is term-time only; the salary is in line with working weeks)

Closing date: Monday 30 November 2026

Interview dates:

1st Stage Interview: Friday 4 December 2026 (online interview)

2nd Stage Interview: Week commencing 7 December 2026.

This is a maternity cover role. Fixed-term position until 09 July 2027

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on.

We are looking for a Family Support Practitioner to join our team and to make a difference in children’s lives every single day. As the Family Support Practitioner, you will be based at the setting and work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning.

You will have excellent relationship-building and communication skills with a proven ability to communicate with a wide group of people.

You’ll have previous experience of:

Working in an education setting or similar to improve a child’s school attendance and engagement in learning
Working and engaging with parents/carers, children or individuals through individual and/or group-based support
Factors affecting a child’s capacity to learn
Working with families from diverse communities
Holistic family support
Safeguarding processes and referral routes for safeguarding children

Please demonstrate how you meet the essential criteria of the person specification in your supporting statement, attached as a cover letter.

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work.

As an employer, we offer:

Employee Assistance Programme, providing confidential support for you and your family
Life assurance for added financial security
Pension scheme
A structured induction programme with training throughout your first 4 months to help you feel confident and supported in your role
Regular supervision and reflective practice to support your wellbeing and professional development
The opportunity to make a meaningful difference to the lives of children, young people and families
A supportive and collaborative team environment where your experience and ideas are valued
Opportunities to build strong relationships with schools and communities through varied

To Apply

If you feel you are a suitable candidate and would like to work for School-Home Support, please proceed through the following link to be redirected to our website to complete your application.

https://ats.sensewp.com/external/79f04399-f558-4a78-8508-67a9b3f37945/3dcd1120-8ecf-48d4-b78c-ba6ba70ef4b3

We are an equal opportunities employer and welcome applications from all sections of the community. Please email recruitment@shs.org.uk or call HR on 020 7426 5000 if you need any special arrangements or adjustments to help you take part in this recruitment process.

School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to a DBS Check. All family support roles at SHS are subject to an Enhanced DBS Check.

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