Service Delivery Leader
Location: Gateshead NE8 1NS
Salary: £15.80 per hour
Hours Per Week: 40
Are you passionate about making a real difference in people’s lives? Do you have the experience and drive to lead high-quality, person-centred care for individuals with complex needs? If so, they’d love to hear from you!
The Role
As a Service Delivery Lead, you’ll:
- Provide leadership and guidance to staff across multiple sites.
- Ensure the highest standards of care and support are consistently delivered.
- Develop and implement systems and processes that promote quality, safety, and inclusion.
- Collaborate with governing bodies and contribute to new business opportunities.
You’ll be part of a service that champions flexible, person-led support for people with a wide range of needs.
There will be a requirement to provide a presentation at interview stage.
Who They’re Looking For
They’re on the lookout for a dedicated and experienced Service Delivery Lead to join their team. You’ll work closely with their Complex Care Manager to support individuals with a range of challenging and complex needs, ensuring they live full, meaningful lives.
What You’ll Need:
- Minimum 2 years’ experience supporting individuals with challenging behaviour in a supported living setting.
- Experience in Positive Behaviour Support (PBS) and managing multi-site services.
- Full UK Driving License, and access to your own vehicle.
- Proven ability to support individuals with diverse needs including:
- ADHD
- Learning Disabilities
- Autism
- Foetal Alcohol Syndrome
- Personality Disorders
- Sensory Processing Needs
- Level 5 Diploma in Health and Social Care (or willingness to work towards it).
- On-call availability as part of the role.
Benefits
- Birthday Off – Celebrate your day with a paid day off!
- CQC Bonus – £30 voucher for a “Good” rating, £50 for “Outstanding.”
- Recognition Rewards – Be celebrated for going above and beyond.
- Excellent Training – Ongoing development and learning opportunities.
- Generous Annual Leave – 25 days + 8 bank holidays (rising to 28 days after 5 years).
- Pension Scheme and access to their Employee Assistance Programme.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.
https://www.jobtrain.co.uk/shaftesbury/Job/JobDetail?JobId=6174
